Technology

Tiledesk

Tiledesk: The open-source AI agent builder and omnichannel customer support platform, unifying live chat, chatbots, and conversational ticketing.

Tiledesk delivers a complete, open-source AI operating system for customer support. It seamlessly orchestrates instant and asynchronous communication, integrating specialized AI Agents, live chat, and a unified help desk system. Use the visual designer to build and train agents on your specific knowledge base, ensuring accurate, automated responses. The platform guarantees omnichannel consistency across major channels (WhatsApp, Facebook Messenger, email), while providing human agents with an AI Copilot for real-time suggestions and superior efficiency.